Refund and cancellation policy

Rotamate is a product of Automation Bureau, a company registered in England and Wales, number 17479795 · Last updated 27 October 2026

Short, because it should be.

The trial

Thirty days. No card is taken, so there is nothing to refund and nothing to cancel — if you do nothing at the end of it, nothing is charged.

Cancelling

No minimum term, no notice period, no cancellation fee. Cancel from the Licence page, through the payment portal, or by emailing info@automationbureau.co.uk — any of the three is enough and we will not ask you to use a particular one.

You keep full use until the end of the period you have paid for. After that Rotamate becomes read-only: everything stays visible and nothing is deleted. You can export everything at any point, before or after.

Refunds

• Charged by mistake — our error, a duplicate, or a charge after you cancelled: refunded in full, as soon as you tell us. We would rather you kept the money than argued about it.
• Rotamate was substantially unavailable for a meaningful part of a month because of a fault at our end: a proportionate refund for that period.
• Cancelling mid-period: we do not pro-rate by default, because you keep full use until the period ends. If you cancelled immediately after a renewal you did not intend, email us and we will refund it.
• Changed your mind during the first paid month: tell us within 14 days of that first charge and we will refund it in full.

Refunds go back to the card that paid, usually within 5–10 working days once issued.

If we end it

If we ever stop offering Rotamate, you get at least 90 days' notice, a full export, and a refund of anything paid for a period you will not receive.

Disagreements

Email info@automationbureau.co.uk. We would far rather sort something out directly than have either of us spend more on the argument than the amount in question.

Questions about any of this: info@automationbureau.co.uk, or write to 17 Navigation Road, B38 9EF.